+420 495 00 88 08

Terms of Service

Welcome to VitalCore Czech. These terms and conditions govern your use of our website and services.

Last updated: January 2025

1. Acceptance of Terms

By accessing and using the VitalCore Czech website (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service apply to all visitors, users, and others who access or use the Service. We reserve the right to update these terms at any time without prior notice. Your continued use of the Service following any changes constitutes acceptance of the new terms.

2. Use of Website

You may use our website for lawful purposes only. You agree not to use the Service:

  • In any way that violates applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service

We reserve the right to terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

3. User Accounts and Registration

To access certain features of our Service, you may be required to create an account. When you create an account, you must provide information that is accurate, complete, and current at all times.

You are responsible for safeguarding the password and for all activities that occur under your account. You agree not to disclose your password to any third party and to take sole responsibility for activities that occur under your account.

You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We reserve the right to disable any account if, in our opinion, you have failed to comply with any of the provisions of these Terms.

4. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of VitalCore Czech and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. All content, including but not limited to text, graphics, logos, images, digital downloads, data compilations, and software, is the property of VitalCore Czech or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

5. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of your personal information.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

6. Products and Services

All products and services offered on our website are subject to availability. We reserve the right to modify or discontinue any product or service at any time without notice.

Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Product descriptions and pricing are accurate to the best of our knowledge. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

7. Payment Terms

Payment for products and services is due at the time of purchase unless otherwise agreed in writing. We accept various payment methods as displayed on our website at the time of purchase.

All prices are displayed in Czech Koruna (CZK) unless otherwise specified. You are responsible for any applicable taxes, duties, or fees associated with your purchase.

We reserve the right to refuse or cancel any order for any reason at any time. In the event that we refuse or cancel an order after payment has been processed, we will refund the full amount.

8. Shipping and Delivery

Shipping times and costs are calculated based on your location and selected shipping method. We will provide estimated delivery times, but these are not guaranteed and may vary due to circumstances beyond our control.

Risk of loss and title for items purchased pass to you upon delivery to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

We are not liable for delays caused by customs processing, weather conditions, or other factors beyond our control.

9. Returns and Refunds

We offer a return policy for most products within 30 days of delivery. To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

Certain products may not be returnable due to their nature (e.g., personalized items, consumables). Please review product-specific return policies before making a purchase.

To initiate a return, please contact our customer service team. Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item.

10. Limitation of Liability

In no event shall VitalCore Czech, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability to you for all damages arising out of or relating to these Terms or the Service shall not exceed the amount you paid us for the Service in the 12 months prior to the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

11. Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations, warranties, conditions and terms which but for these legal terms and conditions might have effect in relation to this website.

VitalCore Czech makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. We do not warrant that the Service will be uninterrupted, secure, or error-free.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the Czech Republic, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of the Czech Republic, specifically in Hradec Králové where our company is registered.

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

If you do not agree to the new terms, please stop using the Service.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Address

Velké náměstí 40
500 03 Hradec Králové
Czech Republic

Business Hours

Monday - Friday: 9:00 - 17:00

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

17. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of those rights or provisions.

By using our Service, you acknowledge that you have read these Terms of Service and agree to be bound by them.