+420 495 00 88 08

Cookie Policy

Understanding how we use cookies to enhance your experience on VitalCore Czech

Last Updated: December 2024

This Cookie Policy explains how VitalCore Czech ("we," "our," or "us") uses cookies and similar technologies on our website. By continuing to browse our site, you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies enhance user experience by remembering your preferences and enabling certain features.

Cookies contain information that is transferred to your device's hard drive. They do not contain any personal information that identifies you directly. The information stored in cookies can only be read by the website that created them or trusted third-party services.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period or until you delete them).

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • User authentication and session management
  • Security and fraud prevention
  • Shopping cart functionality
  • Load balancing and performance optimization

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics for website traffic analysis
  • Page load times and performance monitoring
  • User journey and behavior tracking
  • A/B testing for website improvements

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

  • Language and region preferences
  • Product wishlist and favorites
  • Customized content recommendations
  • Form auto-completion and saved data

Marketing and Advertising Cookies

These cookies track your online activity to help deliver more relevant advertisements and measure campaign effectiveness.

  • Facebook Pixel for social media advertising
  • Google Ads remarketing campaigns
  • Cross-site tracking prevention
  • Interest-based advertising delivery

Third-Party Cookies

We work with trusted third-party services that may set their own cookies when you visit our website. These include:

Analytics Services

  • • Google Analytics
  • • Hotjar
  • • Microsoft Clarity

Marketing Platforms

  • • Facebook Business
  • • Google Ads
  • • LinkedIn Insight Tag

Each third-party service has its own privacy policy and cookie practices. We encourage you to review their policies to understand how they use your data.

How We Use Cookie Information

Website Functionality

Cookies enable essential website features like secure login, shopping cart persistence, and form auto-completion. Without these cookies, many website functions would not work properly.

Performance Optimization

We analyze cookie data to understand website performance, identify technical issues, and improve user experience. This helps us maintain a fast, reliable website for all visitors.

Personalization

Cookies help us remember your preferences and provide customized content, such as product recommendations based on your browsing history and interests.

Marketing and Analytics

We use cookie data to measure the effectiveness of our marketing campaigns, understand customer behavior, and improve our products and services.

Managing Your Cookie Preferences

Cookie Consent Management

When you first visit our website, you will see a cookie banner that allows you to accept or customize your cookie preferences. You can change these settings at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Using your browser's cookie management settings
  • Opting out of specific advertising cookies through industry tools

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these options in the "Settings" or "Preferences" menu under "Privacy" or "Security."

Browser Cookie Controls:

  • • Accept all cookies
  • • Block all cookies
  • • Delete existing cookies
  • • Set cookie preferences for specific websites
  • • Receive notifications when cookies are set

Opt-Out Tools

For marketing and advertising cookies, you can opt out using industry tools:

Cookie Duration and Expiration

Cookie Type Duration Purpose
Session Cookies Until browser closes Temporary functionality
Persistent Cookies 1 day - 2 years User preferences
Analytics Cookies 2 years Website performance tracking
Marketing Cookies 30 days - 1 year Advertising personalization

Your Rights Regarding Cookies

Under applicable data protection laws, you have the following rights regarding cookies and personal data:

  • Right to Information: You have the right to know what cookies are used and for what purposes.
  • Right to Consent: You can choose whether to accept or decline non-essential cookies.
  • Right to Withdraw Consent: You can withdraw your consent to cookie usage at any time.
  • Right to Access: You can request information about the cookies we have set on your device.
  • Right to Deletion: You can request deletion of cookies from your device.
  • Right to Portability: You can request a copy of your data in a structured format.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify users of significant changes through our website
  • Obtain renewed consent for new cookie types if required

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

Contact Us

If you have any questions about our Cookie Policy or how we use cookies, please contact us:

VitalCore Czech

Velké náměstí 40

500 03 Hradec Králové

Czech Republic

Phone: +420 495 00 88 08

Email: [email protected]

Working Hours: Mon-Fri: 9:00-17:00

This Cookie Policy is effective as of December 2024